At Nestmerger, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, incorrect, or otherwise eligible for return under this policy, you may contact us within the time frames outlined below.
Customers may request a return within 14 calendar days from the date of delivery.
To qualify for a return, the item should generally:
Certain products may not be eligible for return where their nature, condition, or applicable requirements prevent resale.
If your order arrives damaged, defective, or incorrect, please contact us within 7 calendar days from the delivery date.
Please provide your order details and, where applicable, clear photographs or other information showing the issue. This helps us review the matter and determine the appropriate resolution.
To request a return, contact us at [email protected] within the applicable return period.
Please include:
Our team will review your request and provide further instructions if the return is approved.
Where a return is approved because an item was damaged, defective, or incorrectly supplied, Nestmerger may provide appropriate instructions regarding the return.
For other eligible returns, return shipping arrangements may depend on the circumstances of the order and the applicable return conditions.
Items should not be sent back without contacting us first.
Once an approved return is received and inspected, we will review the item and notify you of the outcome.
If a refund is approved, it will generally be processed within 7–10 business days after approval.
The time required for the refund to appear may vary depending on the relevant financial institution or payment-processing service.
A return may not be accepted if the product:
If you receive a damaged, defective, or incorrect product, please contact us within 7 calendar days of delivery. Depending on availability and the circumstances, we may arrange an appropriate replacement or other resolution.
Please retain your order confirmation and delivery information until your purchase has been fully received and inspected. These details may be required when processing a return request.
Nestmerger may update this Refunds & Return Policy from time to time to reflect changes to our products, services, or business practices.
Any updated version will be posted on this page with a revised effective date.
For questions or return requests, please contact:
Nestmerger
Email: [email protected]
